Refund policy

At Sacred Blossom Co. your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help. 

30-Day Return Policy 

We offer a 30-day return policy, meaning you have 30 days from the date of delivery to request a return. 

To be eligible for a return: 

• Items must be unused and in original packaging
• Items must be in the same condition you received them

Non-Returnable Items

For hygiene and safety reasons, we do not accept returns on: 

• Opened or used skincare products
• Personal care items (if opened)

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Include: 

• Your order number
• Clear photos of the item

We will gladly offer a replacement of full refund at no cost to you.

Refunds

Once your return is received and inspected, we will notify you of the approval status.

If approved:

• Refunds will be issued to your original payment method
• Please allow 5-10 business days for the refund to appear

Return Shipping

• Customers are responsible for return shipping costs unless the item is damaged or incorrect
• We recommend using a trackable shipping method

Order Changes & Cancellations

Orders can only be modified or cancelled within 12 hours of purchase. After this time, your order may already be processed and shipped.

Lost or Stolen Packages

Sacred Blossom Co is not responsible for packages marked as delivered. If your package is lost or stolen, please contact the shipping carrier directly.